Shipments

Shipping costs will be applied as follows:

In some cases you will be able to observe that the product you buy applies a weight that does not correspond to the actual weight of the product, it is because the product you have selected, due to its dimensions, has a higher volumetric weight . The transport companies charge the shipment by volume and weight, for example, if we send a battery that has contained dimensions but a high weight, they charge it by the kilo (physical weight), while if we send a tank of water or camping wheelchairs with large volume and low weight, they charge it by volume.
Thus, to calculate the volumetric weight, an equivalence relationship of a number of kg is established for each cubic meter, and the final weight of the product corresponds to the greater of the physical weight and the volumetric weight. Here are the equivalence ratios of kilograms per m3 for the areas in which said calculation is applied:

• France: 1 m3 of volume is equivalent to 250 kg 
• Canary Islands (air transport): 1 m3 of volume is equivalent to 250 kg 
• Canary Islands (sea transport): 1 m3 of volume is equivalent to 333 kg.

The delivery time is generally between 24 and 48 hours STANDARD on working days, depending on the destination population and the method of payment chosen. This term is understood as soon as the availability of the goods has been confirmed and full payment for the order has been verified.

STANDARD shipping means that the transport company's vehicle leaves for delivery with a planned route and if it cannot be located at your location, the goods will leave for delivery the next day, delivery will always be made to the address indicated by you initially Unable to modify the delivery address, it is only possible to modify the delivery address by generating a new shipment at the cost indicated by the transport company.

The supplier will not assume any responsibility when the delivery of the product or service is not made, because the data provided by the user is false, inaccurate or incomplete.

The delivery will be considered made when the carrier has made the products available to the user and the latter, or his delegate, has signed the delivery note.

It is up to the User to check the products upon receipt and to set out all the exceptions and complaints that may be justified in the delivery note.